After-Sales Service Guarantee

As a core product of TianGe Intelligent Equipment, our spider cranes not only represent high performance and outstanding quality but also embody our commitment to customer service. To ensure you have peace of mind when using TianGe spider cranes, we provide comprehensive after-sales support to help your equipment operate reliably over the long term.

1. Technical Support

Our expert technical team is always available to assist you with equipment operation, maintenance, and troubleshooting. Whether it’s installation guidance or operator training, we provide detailed technical solutions to ensure optimal equipment performance.

2. Rapid Response and Repair Service

TianGe has established an efficient after-sales service response system. Once you encounter any equipment issues, we commit to delivering professional repair advice and support promptly. With a well-stocked spare parts supply chain, we guarantee timely replacement of critical components to minimize downtime.

3. Scheduled Maintenance and Care Advice

To extend the service life of your spider crane, we offer scientifically designed maintenance plans and care recommendations. These help you regularly inspect your equipment, prevent potential problems, and ensure safe and reliable operation.

4. Training and Technical Upgrades

Based on customer needs, we provide customized operator training and technical upgrade services. This helps operators master the latest skills, improve work efficiency, and keep up with product innovations to maintain a competitive edge.

5. After-Sales Hotline

We have a 24/7 after-sales hotline to ensure you receive timely assistance anytime. Whether for inquiries, repair requests, or spare parts procurement, we are dedicated to serving you with professionalism and care.

TianGe Intelligent Equipment is committed to building a trusted spider crane brand. Your satisfaction is our driving force. Choosing TianGe spider cranes means choosing professional, reliable, and attentive service support.